Description

Lyra's report Print Usage and Purchase Requirements among SMBs in the United States presents the results of a survey of 847 employees from small and medium-size businesses (SMBs) in the United States. The majority of the respondents are responsible for purchasing printers for their organization. The survey results are displayed in PowerPoint format, with easy-to-understand bulleted slides and more than 50 figures and charts. The report provides readers with information about print applications and color usage; ink jet and laser printing technologies; printer purchase plans, including brand preferences; and supplies use and purchase plans among micro (1-9 employees), small (10-99 employees), and medium-size (100+ employees) businesses. It provides vendors with a thorough view of the current state of the U.S. SMB market. One of the findings of the survey is that many U.S. SMBs are becoming more concerned about environmental issues. Thirty-five percent of SMBs indicated that environmental policies will have an effect on the amount of output they print (see figure). The survey also uncovered a few methods that companies are employing in an effort to be greener. SMBs use recycled paper. When asked about their use of specialty media, respondents ranked recycled paper the highest of all specialty media used, at 3.76 on a Likert scale of 1 to 5 (5 = very important and 1 = not important). Medium-size businesses rated recycled paper at 4.03. About 66 percent of SMBs said they recycle printer cartridges, and only 12 percent said they throw away cartridges. In terms of output and document-management features and functions, small businesses ranked duplex printing relatively low. However, the use of duplex printing increased according to business size. As more vendors add the duplex feature to lower-end devices, ratings for this feature will likely increase. Purchase your copy of Print Usage and Purchase Requirements among SMBs in the United States today!

Table of Contents

Survey and Report Objectives Survey Methodology Key Findings Demographics and Printer Usage Applications and Print Features Ink Jet and Laser Preferences Printer Purchase Plans and Channels Supplies Usage and Purchase Demographics of SMBs in the U.S. Country Demographics, Economy, and Industry Breakdown Printer Hardware Configurations and Leading Brands Installed Output and Document-Management Functions among SMBs Print Applications and Color Usage Overall Print Applications and Color Applications Color Penetration Increasing Color Usage and Inhibitors Printing Technologies in Use: Ink Jet and Laser Most Frequently Employed Technology Acceptance Level of Ink Jet Acceptance Level of Laser Overall Ink Jet and Laser Results Printer Purchase Plans Leading Brands and Primary Printer Frequency of New Printer Purchases Expected Time Until Next Purchase Factors Impacting Printer Purchase: The Economy and WiFi Key Factors in Next Purchase Types of Devices That SMBs Will Acquire A3 Printing Capability in Next Purchase Options and Accessories in Next Purchase Brands SMBs Are Most Likely and Least Likely to Purchase Purchase Channels Color Usage Supplies Use and Purchase Plans Page Volumes and Factors Affecting Page Volumes Print-Management Software Specialty Media Use Toner Cartridge Purchase Levels and Brand Preference Ink Jet Cartridge Purchase Levels and Brand Preference Supplies Distribution Channels Empty Cartridge Disposal-Recycling Plans Conclusions